Return policy

Pre-launch information. A final return policy will be provided before orders open.

Before you pay

Please review your selected design, measurements, kit contents and order details with us. Ask us to confirm return eligibility, cancellation terms and the process for reporting a damaged or incorrect item before payment.

Custom designs

Because custom sets are prepared to a personal brief, we will confirm the applicable cancellation and return terms during your consultation.

Need help?

Contact us with your order reference and a description of your concern. Final policy terms and service contact details will be added before launch.